Covid-19: The parties acknowledge that, as at the time of purchase, there is a respiratory outbreak caused by Covid-19 that is impacting New Zealand. The parties agree that where it is impossible or impractical for the performances to take place due to any cause or event in connection with the Covid-19 pandemic that is not reasonably within the control of the promoter, then the Performance will be cancelled and the parties will have no further liability to each other, the ticket purchaser will be refunded any monies paid to the promoter, less any booking fees paid to the ticket agent and credit card fees paid to the ticket purchasers bank.
Covid-19 Stadium Guidelines and Requirements:
https://www.aucklandstadiums.co.nz/visitor-info/our-covid-guidelines-and-requirements
Events company: This is event is run by North Harbour Rugby Union Inc (NHRU) and its wholly-owned subsidiary Team Harbour Ltd (THL), collectively “Harbour”
Terms and Conditions are Binding: Tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter (Event T+Cs). By purchasing an Event ticket you agree to be bound to the Event T+Cs.
Directions of Event Staff: You must follow the reasonable directions of Event staff as required and comply with the law at all times during the Event.
Event Tickets:
Entry to the Event Site will be granted with the presentation of:
- a valid bar-coded ticket; or
- a valid bar-coded print-at-home PDF ticket; or
- a valid bar-coded Passbook ticket (electronic ticket on a mobile device),
- issued by an Authorised Ticketing Agency, to be exchanged for a wristband upon entry.
An Authorised Ticketing Agency means each of: (1) Flicket Ltd (Flicket); and (2) any independent ticketing outlet as authorised and approved by the Promoter.
Lost Tickets or Wristbands: replacement is not available for lost, destroyed or stolen Event tickets unless proof of purchase is presented.
Ticket Restrictions: You agree not to re-sell Event tickets contrary to applicable laws. Event tickets may not, without the prior written consent of Promoter;
- be re-sold or offered for resale at a premium (including via online auction sites) or;
- used for advertising, promotion or other commercial purposes (including competitions and trade promotions)
- or;
- used to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer.
If an Event ticket is used in breach of this condition, the Event ticket may be cancelled without a refund and the bearer of the Event ticket may be refused admission. The Promoter will use reasonable efforts to notify you of such action.
Ticket Purchase Limits: The Promoter reserves the right to enforce published ticket purchase limits and cancel any tickets obtained above-said limits in any one transaction or by any one customer. If you exceed the stated ticket limit, you may have all or any of your orders and tickets cancelled without notice by the Promoter at its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.
Conditions of Entry: Auckland Stadiums go out if their way to provide you with a comfortable and enjoyable experience. In return, we ask you to respect our facilities and help contribute to an enjoyable event for all our patrons. To achieve this, we require all visitors to the stadium to meet the following conditions of entry. Please note, conditions are subject to change without notice.
Search on Entry: It is a condition of entry to the Event Site that a search of you and/or your possessions be required at the time of entry to the Event Site. Patrons and visitors must allow authorised staff to search their vehicles, clothes, bags, containers, or other possessions for items in violation of these conditions of entry. If you do not consent to such searches, you may be denied entry to the Event Site without a refund. Prohibited Items include but are not limited to the list of items at the end of these Event T+Cs and any Prohibited Items will be confiscated. Confiscated items will not be returned, replaced, or reimbursed and proceeds from confiscated items (if any) will be donated to a charity. The promoter reserves the right to refuse entry to any persons.
Dress Code: For safety reasons footwear is to be worn at all times. We do not permit gang patches or gang paraphernalia to be displayed. No high-visibility vests or clothing may be worn.
Smoking Policy: North Harbour Stadium is a SMOKE FREE venue. This includes the use of e-cigarettes and vaporisers.
Photographing and/or Recording of the Event by You: personal digital cameras are permitted at the Event. SLR cameras are permitted but professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens) is not permitted without Promoter-issued media accreditation. Event staff will determine in their discretion whether equipment is considered to be professional photography equipment. Photos of artists and/or the Event are permitted only on the basis that:
1. images are only used for private and personal use; and
2. images cannot be made available for sale and/or public display.
Recording or filming the Event is strictly prohibited. The Promoter reserves the right to confiscate and/or delete any footage, recordings and/or photos created by unauthorised or prohibited recording, filming or photography.
Recording and Photography of the Event by Promoter: you consent to be included in official photography, film and sound recordings of the Event and for these recordings to be used by Promoter and/or any of its authorised representatives and contractors in any medium or context without further authorisation by, or compensation to you.
Restricted Capacity: You acknowledge that there may be restricted capacities at some of the Event’s stages or venues. Once the maximum capacity is reached in these areas there will be no further admissions. Your purchase of a ticket to the Event does not guarantee admission to these areas in such cases.
No Animals: animals are not permitted at the Event Site. Service animals are permitted.
No Passouts: passouts will not be issued unless otherwise stated.
Your Behaviour: you must ensure that you and your invitees act in an orderly manner when attending the Event Site. Promoter may refuse entry or evict you or any of your invitees if you or any of your party are behaving in a disorderly, offensive, or inappropriate manner. In extreme cases, a patron who exhibits unacceptable or disruptive behaviour will be asked to leave the stadium. Dangerous activities such as aggressive moshing, stage diving, crowd surfing and climbing are not permitted and may result in the removal of patrons from the event. Failure to comply with a direction from Auckland Stadiums staff, security staff or the NZ Police to leave the event venue after having been warned to leave may render the ticket holder liable to arrest and prosecution for the offence of trespass under section 4 of the Trespass Act 1980 which is punishable on conviction by a fine not exceeding $1,000 or a term of imprisonment not exceeding 3 months.
Alcohol: The Event is fully licensed – please do not bring alcohol with you as it will be confiscated and will not be returned. Only alcohol purchased from bars at the Event may be consumed at the Event Site. If you wish to purchase or consume alcohol, you must have valid proof of age photo ID. You must be of legal age (18 years) to purchase and consume alcohol on the Event Site. If you are found supplying or buying alcohol for a minor (a person under 18 years of age) you will be evicted from the Event and may be referred to police.
Food and Drink: No food or drink will be permitted into the Event Site. Sealed plastic water bottles (with or without contents) cannot be brought into the Event Site. Unsealed EMPTY plastic water bottles (no glass) can be brought into the Event Site.
Drugs: If you are found supplying, consuming or in possession of illicit drugs you will be removed from the Event Site and may be referred to the police.
Signage: You are not permitted to display trading signs on the Event Site without the prior written consent of the Promoter.
Any patron or visitor who refuses to participate in searches, appears intoxicated, under the influence of drugs or exhibits disorderly behaviour may be denied entry, asked to leave the venue and/or be trespassed.
Your Personal Information: Pursuant to your booking, Promoter may need to collect and keep personal information about you including your name, address, credit card or payment details, telephone number and the names of all ticket allocations. Unless you tell us otherwise, Promoter may disclose your contact details to third parties if you elect to receive such information at the time of ticket purchase so they can provide you with promotional material about other events and products. Promoter may also need to disclose your personal information as required by law or as permitted under the Privacy Act 1993. If you have any questions about how Promoter will handle your personal information please contact harbour@harbourrugby.co.nz. Please note that all payment information is handled by Windcave (Payment Express) and subject to their T&C, no information on Credit Cards is collected or stored by Flicket Ltd.
Promoter’s Liability: The services provided by the Promoter will be rendered with due care and skill to the extent required by Part 4 of the Consumer Guarantees Act 1993. Apart from such statutory liability, Promoter and the owner and/or lessee of the Event Site will not be liable or responsible for any injury, damage or loss suffered or incurred by you or any person entering or when you enter or are on the Event Site whether caused by the negligence of Promoter or that of the owner and/or lessee of the Event Site (or their respective employees, contractors or agents), whether arising in tort, contract, bailment or otherwise - all such injury loss or damage to person or property is at your own risk.
Indemnity: You agree to indemnify the Promoter and owner and/or lessee of the Event Site against any loss or damage. Promoter and/or Event Site owner and/or lessee may suffer arising out of your negligence or breach of the Event T+Cs.
Release: To the full extent permitted by law, you waive all legal rights of action against and fully release Promoter and owner or lessee of the Event Site (and their respective executive members, directors, officers, employees, volunteers, contractors or agents) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss for any default, failure or negligence (to the extent permitted by law) in relation to entry to and presence on the Event Site.
Risk: Entry to the Event Site is at your own risk. Without limiting the generality of this:
- appropriate footwear and clothing must be worn at all times at the Event Site;
- you must not mosh, crowd surf or stage dive;
- ear plugs should be worn if necessary.
To the extent permitted by law, the Promoter takes no responsibility for any hearing damage or loss caused by excessive noise or injury caused by your failure to follow the Promoter’s directives. In the event of injury or illness Promoter may, at your cost, arrange medical treatment and/or emergency evacuation as deemed essential for your safety.
Enforceability: Any provision of these Event T+Cs which is or becomes unenforceable shall not invalidate the other provisions of these Event T+Cs.
Ticket Name Change: For some events, Flicket facilitates the transfer/renaming of ticket(s). For facilitating this transfer/renaming there may be a fee that the new ticket owner has to pay. Once you have transferred/renamed your ticket(s) you will have no rights or ownership to the ticket(s) transferred.
Online Ticketing Support: If you are experiencing difficulties with purchasing a ticket or the ticketing page, please
Contact: 9:00am – 7:00pm NZT (Monday – Sunday)
Email: support@flicket.co.nz
Refund and Cancellation Policy: The Event is an all-weather event. The Event will take place rain, hail or shine. Tickets purchased for the event are for the Bunnings NPC Game, not for specific artists, acts, teams or players. The Promoter reserves the right to change, add, withdraw or substitute artists/players/teams in the Event line-up, vary the advertised program, vary the date and/or vary the Event Site without prior notification and deny admission to the Event Site (including admission to a particular performance at the Event Site) with reasonable cause. No refunds on tickets except where required by the Consumer Guarantees Act 1993. No refunds or other compensation will be given if an advertised artist or act is changed, cancelled or the length or content of their performance is changed.
Subject to this clause, the Promoter is not liable for any loss, damage or compensation as a result of the Event being cancelled, postponed, relocated or changed for any reason.
There will be no refund of any unused portion of an Event Ticket if you or your invitees are asked or forced to leave the Event for any of the reasons set out in the Event T+Cs or if you decide not to attend the Event. You are responsible for checking the age minimum for the Event. No refunds will be processed if you are denied entry due to not having valid ID for admittance to the Event Site.
Environment: Promoter cares for the environment and community. Please be respectful and place any litter in the bins provided around the Event Site. Be waste and water-wise - thank you.
Prohibited Items:
• Commercially prepared foods such as takeaways and soft drinks
• Chilly bins
• Cans, aluminium or glass containers, bottles or cutlery (this includes bottles of perfume)
• Alcohol or illicit drugs
• Air horns or loud hailers
• Furniture, chairs or stools
• Prams or strollers
• Animals (except for Assistance Dogs)
• Dangerous goods
• Video cameras and recording devices such as drones, iPads, tablets or Go Pros (cell phones are ok)
• Cameras with a removable lens, a lens lager than a regular watch face or cameras which may be deemed to be for professional use
• Selfie sticks
• Costume/dress-up full face masks and helmets
• Large items that cannot be placed under the seat
• Skateboards, rollerblades, bicycles or scooters
• Fireworks, flares or laser lights
• Larger poles for flags that could be considered dangerous or view obstructing
Items that in the opinion of management/security could cause harm or nuisance to other patrons. If in doubt, please leave it at home. Stadium management and the Events Company takes no responsibility for goods surrendered. Items of value recovered after an event will be held at the stadium of 5 working days after which they will be handed into the Auckland Central Police Station.
Permitted Items:
• A small bag that can fit under your seat*
• Sealed plastic water bottle up to a litre (lid may be removed on entry)*
• Small quantities of home-prepared food such as sandwiches, baking or fruit
• Rain or shade umbrellas – Strictly permitted for sporting events only. Please be considerate of patrons around you
• Banners, flags and posters at the discretion of Stadium Management*
• Picnic blankets and mats
*Permitted size may differ. Please check the Auckland Stadiums website for permitted sizing specific to the event you are attending.